Privacy Policy

Overview

WTH (Wynne Transportation Holdings, LLC), and its subsidiaries (Coastal Crew Change, Mountain Crew Change, Southwest Crew Change and Wynne Transportation) (“WTH”) takes your privacy very seriously and understands the importance of knowing how your personal information is being used and shared. This policy describes the types of information collected, how it may and may not be used, and how it is protected. By visiting WTH’s websites, and/or using any of our services on the website, you acknowledge that you accept the policies and procedures outlined in this Privacy Policy and our use of your information in accordance with this Privacy Policy.

Information Collected From Users

In the course of your browsing the Website, WTH may collect the IP/URL address of the computer through which your visit is enabled (for example your Internet Service Provider’s server); cookie information. Upon any registration for, and in subsequent interaction with, Website Services, WTH will collect mandatory information such as your User Name, Password, primary email address, phone number, company name, and password hint question and answer. To access and make reservations, obtain receipts, through WTH’s website will require you to complete a new user form. This form will request certain personal information about the Website user and the traveler who will use our transportation services. This information will be compiled into a profile. Such information may include at least the following; email addresses for receipts and confirmations, contact phone numbers, company name, or account number, home address and billing address, pick-up and drop-off information, credit card information.

How we use your information

WTH collects user information to create a personalized experience for you and to fulfill all ground transportation requests. WTH uses sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel purchases you conduct on our site. We use other information about you for the following general purposes: to provide you with the products and services you request; travel confirmation, receipts and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and Website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with www.uscrewchange.com, www.coastalcrewchange.com, www.mountaincrewchange.com, www.southwestcrewchange.com and www.gowynne.com; to reward you as part of any reward and recognition program; to solicit information from you, including through surveys; to resolve disputes, or troubleshoot problems; to enforce our Terms of Use.

Does WTH and its companies share personal information with anyone?

If your transportation will be provided by one of the service providers selected by WTH and its subsidiaries as an independent third party subcontract vendor to assist in your transportation requirements, WTH may share certain client information with that service provider. However, in such cases, please be assured that only the information required to provide your transportation is shared. Credit card information is not shared. WTH does not sell to or share with others personal information about you for our marketing purposes. WTH may provide personal data to regulatory authorities and law enforcement officials in accordance with applicable law.

Security

We have established and maintain the highest level of security to safeguard the confidentiality of your Personally Identifiable Information, including the use of encryption, firewalls, and Secure Socket Layers. In an effort to protect all data against loss and unauthorized access, we employ many different security techniques to protect such data from unauthorized access by users inside and outside the company including regulating the physical and virtual access to any root access, database(s), servers, back-ups, encryption keys or other network and security-related infrastructure components. In addition, sensitive information such as passwords is encrypted before being stored in our systems such that even if a breach were to occur and access to the data achieved, the data would still be encrypted. Please be aware that while we take efforts to safeguard your user information, “perfect security” does not exist on the Internet.

How do I update my personal information?

If you interact with us online, you may update your profile and other information that you may have provided to us at any time on any of our websites. Additionally, client service representatives are available to assist all of our clients at our subsidiary toll-free numbers listed on our subsidiary websites.

Changes to the WTH’s Privacy Policy

You agree that WTH may amend this policy from time to time by posting the revised Privacy Policy on this Website. Please check the revision date at the top of this page to determine whether the policy has been modified since you last reviewed it. Your continued use of any portion of the Website or WTH’s service following the posting of the revised policy will constitute your acceptance of the changes.